Support
Need help with EventRoom? We’re here. EventRoom is provided by Thanh Hung Nguyen.
When you write to us, please include your account email or username, device model, iOS version, and a short description of the issue. We aim to respond as soon as reasonably possible.
Frequently asked questions
How do I sign in?
You can continue with Apple, Google, or email. Use the same method each time so we can find your account.
Camera or microphone isn’t working
Live broadcasting needs camera and microphone access. Open iOS Settings → EventRoom and enable Camera and Microphone, then return to the app and try starting a broadcast again.
How do I start a broadcast?
Sign in, open the prep screen, set your title if prompted, and tap Start Broadcast. Make sure you have a stable network connection.
I’m not receiving notifications
Enable notifications for EventRoom in iOS Settings. If you previously denied permission, turn them on there, then reopen the app.
How do I delete my account?
Email support@eventroom.io with the subject “Account deletion” and the email or sign-in method tied to your account. We will process verified requests in line with our Privacy Policy.
Where can I read the legal terms?
See our Terms of Service and Privacy Policy.
Report a problem
To report abuse, broken streams, or a bug, email support@eventroom.io with as much detail as you can (screenshots help).